Shipping policy

Shipping Policy



Last updated: [12/15/2025]


Thank you for supporting Mellovator Shop. We appreciate your purchase and want to ensure a smooth and transparent shipping experience.

Processing Time

 

All of our merchandise is made to order.


  • Processing time: 2–7 business days
  • Orders are printed, packaged, and prepared for shipment before leaving our fulfillment partner’s facility.
  • Processing times may increase during high-volume periods (holidays, drops, promotions).

 

Shipping Time

Once your order has been processed, shipping times vary based on your location:

 

United States



  • Estimated delivery: 3–7 business days after processing




International Orders



  • Estimated delivery: 7–21 business days after processing
  • Delivery times may vary due to customs, local carriers, or destination country regulations.



Shipping Rates



Shipping rates are calculated at checkout based on:


  • Your location
  • Order size and weight



Any applicable shipping fees will be displayed before you complete your purchase.



Order Tracking



  • Once your order ships, you will receive a confirmation email with tracking information.
  • Please allow up to 48 hours for tracking updates to appear.



Customs, Duties & Taxes (International Orders)



  • International customers are responsible for any customs fees, duties, or taxes imposed by their country.
  • These fees are not included in the item price or shipping cost.



Incorrect Address / Delivery Issues



Please ensure your shipping address is correct at checkout.


  • We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If a package is returned due to an incorrect or incomplete address, reshipping fees may apply.



Lost or Delayed Packages



If your order appears delayed or lost:


  • Contact us at mellovatorshop@gmail.com within 30 days of the expected delivery date.
  • We’ll work with our fulfillment partner and carrier to resolve the issue.



Damaged or Incorrect Items



If your item arrives damaged or incorrect:


  • Email us at mellovatorshop@gmail.com within 7 days of delivery
  • Include:
    • Order number
    • Description of the issue
    • Clear photos of the item


We’ll make it right.


Contact Us



For any shipping-related questions, reach out to:


📧 Email: mellovatorshop@gmail.com

🌐 Website: www.mellowill.com